Is Physician Dispensing Right For You?

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In office medication dispensing



  1. Implementation and Execution

Implementation of physician dispensing requires attention to detail before, during and after start-up. A key component is using capable medication dispensing software for ease of use and compliance. MEDeRx software is the leading software in the physician dispensing arena. Please contact us TODAY for a free software trial.

  1. Revenue Center

Physician drug-dispensing can have a positive impact on revenues. The impact depends on the formulary the physician chooses to use for their dispensary. Please contact MEDeRx to provide your typical formulary to determine the cost and benefits of dispensing.

  1. Hidden Cost of Prescription Writing

Physicians are usually unaware to the hidden cost of prescription writing. Phoning, emailing, faxing prescriptions to the pharmacist, call-back for non formulary drugs and mandated prior authorizations for refills are great time wasters. Physician dispensing eliminates this hassle and ensures your patients are getting their medications.

  1. Dispensing Medications Improves Compliance

According to a valued study, dispensing at the point of care improves patient compliance by reducing the no-fill rate and decreasing long-term health costs.

  1. Legal Issues

Most states permit physician dispensing, as long as providers adhere to state and federal regulations. Contact MEDeRx to determine if physician dispensing is available in your state.


Physician Dispensing Simplified with Technology

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 Physician Dispensing

The Benefits of Dispensing Technology

A physician’s ability to dispense medications at their office has been simplified by dispensing technology.  Here are a few examples:


Each state requires that certain information be on a label of medications. Web-based software, such as MEDeRx, tracks each state’s specific requirements and will not allow your office to print a pharmacy label without the necessary information. Without this dispensing technology, your office would be relegated to contacting your Board of Pharmacy to obtain this information and then manually write this information on a pharmacy label.

Drug Utilization Review (DUR)

Suppose a patient notifies you that he/she has certain allergies, is currently taking medications or has an illness. You want to dispense a medication to your patient but you are unaware if the medication will have a contraindication or effect. MEDeRx features an instant drug to drug, drug to illness and drug to allergy contraindication feature linked to national data bases. Without this, the research and review could take hours.

PDMP Reporting.

PDMP (Prescription Drug Monitoring Program) is statewide electronic database which collects designated data on substances dispensed in the state. In most states, if a physician dispenses controlled medications, they are required to report to the state certain information surrounding the dispense. Without software such as MEDeRx, a physician would have to manually mail or fax each dispense subject to PDMP reporting. With MEDeRx, this task is automated with no work required by the physician.

Ordering and Inventory of Medications

Manually ordering and maintaining inventory is a huge time and economic drain. MEDeRx has automated ordering features and inventory controls. For example, par levels of medications are set and medications are automatically reordered through the software to your office. An email notification will be sent to you reflecting the date of the order, amount of the order and content of the order. Once again, an email will be sent to you when the medications arrive. Once the medications arrive at your office, the contents will be verified for accuracy and then, with a click of a button, the medication will be automatically uploaded into inventory.


In a busy medical practice, data must be readily available and at a moments notice. MEDeRx has instant reports that provide a wide array of information such as dispensing activity, inventory, ordered medications, expiring medication, and many more. To obtain this information manually would take an extraordinary amount of time and resources.

Simplify Your Practice with MEDeRx’s Dispensing Technology

Your ability to dispense medications at your office and comply with rules and regulations are now simple as a result of dispensing technology. In the end, your patients will obtain the ultimate convenience of getting their medications at the point of care.

Please contact us for a free trial so we can demonstrate the complete array of capabilities found in the MEDeRx software.

Implementing A Physician-Dispensing Program

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physician dispensing doctor







How long does it take to set up an in-office medication dispensing program for my office?

The Typical In-Office Installation and Staff Training Takes Less Than One Hour

We often get asked how long it takes to install and train an office/staff for medication dispensing services. The answer in most cases is “less than one hour”.  There are many variables to consider including the size of your clinic/staff and reimbursement types offered. offers the following services designed to provide a seamless transition to in-office medication dispensing.

-Full Staff Training (typically, required training time is less than 1 hour)
-Formulary Development and Support
-Workers’ Compensation EDI Support
-Online and Continuing Education/Training Available
-Regional Manager Account Support
-24 Hour Technical Support
-Dedicated Client Service Personnel
-On-Call Pharmacist

Web Based Software is a web-based software application meaning, there is no software program to download or install. As long as you have access to the internet you can instantly access the MEDeRx software application. There is also no need to bring in and pay for additional equipment, computers or printers. The MEDeRx application can be ran on the same Mac, PC or tablet that you are already running with you EMR, calendar and emails.

Multi-Repackager Capabilities

Another question we often get asked is how medications are ordered and how much time is involved with the ordering process. has over 20 medication suppliers (AKA repackagers) integrated into the software meaning, orders are placed in real time, online, just as if you were shopping on Amazon. We offer multiple repackagers to provide you with the best available pricing. The delivery time on an order is filled within 1-3 business days and overnight options are available.  MEDeRx also offer the following services to make the medication ordering processes easy and cost effective.

  • Multi-Repackager Capabilities
  • Automated Inventory Reordering
  • Product Expiration Alerts
  • Free shipping on orders over $100

The MEDeRx Advantage

As with all businesses, MEDeRx has an obligation to our customers to provide the best products and services available.  Below are a just a few reasons why more doctors continue to choose MEDeRx over other leading brands:

-Ease of Use – The average dispense can be processed in less than 30 seconds
-Detailed Management, Utilization and Financial Reporting
-Refill Monitoring and Automated Patient Sequencing
-Full Scale Drug Utilization Review (Drug/Drug, Drug/Allergy, and Drug Too Soon)
-Encrypted Offsite Data Backup and Recovery
-Multi-Repackager Ordering Capability, Automated Inventory Reorder and Product Expiration Alerts
-Electronic NCPDP Claims Submission Capability
-Electronic State Scheduled Drug Reporting (PDMP)
-Site-level Customization (Including User Security Levels, Product Sigs, Reorder Quantities, and Cash-pay Collection Amounts)
-HL-7 Data Interface and Data Exchange Capability

For more information about implementing in-office medication dispensing in your office please contact the experts at TODAY for your free consultation.

Facts Every Physician Should Know.

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Are your patients getting lost at the pharmacy?






Are your patients getting lost at the pharmacy? Facts Every Physician Should Know.

  • Did you know the median wait time to fill a prescription is 45 minutes?
  • Did you know that 1/3 of pharmacy customers had to return to their pharmacy or go to a different pharmacy to get their prescription filled?
  • Did you know that nearly 1/3 of patients fail to fill first time prescriptions?

Read more here

Part of the solution

Physician in office dispensing can eliminate the above problems for your patients. The ability for you to provide your patient’s medications at your office ensures that they get their medications and no longer have to wait at or return to a pharmacy. Patients simply get their medications at the point of care and go back to work or home. Click Here to contact MEDeRx today and schedule your FREE consultation.

Does Your Practice Store and Dispense Sample Prescriptions?

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Does your practice store and dispense sample prescriptions? Rules and regulations to consider before doing so.

As always, one should research your state’s pharmacy and medical licensing board’s regulations, concerning the storage, dispensing and labeling of prescription medications (such as drug samples), some other organizations have their own recommendations and policies concerning drug samples that you should follow to minimize your professional liability. A few of these organizations include;

  1. The Joint Commission (TJC)
  2. Institute for Safe Medication Practices (ISMP)
  3. The National Coordinating Council (member ship includes the FDA and TJC)

State licensing board’s rules are concerned with obvious things like the proper storage, tracking and labeling of prescription medications. Labeling typically requires that the patient name, drug name and strength, quantity provided, directions, date dispensed, and drug expiration date and lot number be affixed to the packaging. Everyone needs to follow these regulations to minimize their legal liability. Of the three organizations listed the TJC Medication Management Standards for hospital affiliated physician offices and clinics are the most important to follow. Everyone wants to avoid receiving Requirements for Improvements (RFIs) after a survey during your Exit Conference.

TJC recommendations for sample prescriptions can be found at the Joint Commission Website

Some of the Medication Management Standards for Sample Prescriptions are:

  • Medications are dispensed safely. Note:  This standard is applicable to all practices that dispense medications, including those practices that dispense sample prescriptions. Quantities of medications are dispensed and minimize diversion yet are still consistent with the patient’s needs. (Standard MM.4.40 B1)
  • Procedures supporting safe medication prescribing or ordering address the following: Ordering, procuring, storing, controlling, labeling, preparing, and dispensing medications according to law or regulation (Standard MM.5.30 B1)
  • Medication orders must be written clearly (MM.3.20)
  • Medication orders or prescriptions are clear and accurate (MM.04.01.01)
  • The patient record contains information that reflects the patients care, treatment or services (RC.02.01.01)
  • Medications are appropriately labeled, Element of Performance #3 at a minimum – this information is usually included on the container (MM.4.30)
  • The organization follows a process to retrieve recalled or discontinued medications (MM.0501.17).
  • Medications dispensed by the practice are retrieved when recalled or discontinued by the manufacturer or the Food and Drug Administration for safety reasons. (Standard MM.4.70) B 4. The practice has procedures for retrieving and safely disposing of recalled medications including the following:

1) Identifying each patient who is receiving or has received recalled medications

2) Identifying the source of the medication

3) Providing for the retrieval and safe disposal of medications subject to recall

4) Providing for external reporting of medication product defects

  • The organization responds to actual or potential adverse drug events, significant adverse drug reactions, and medication errors (MM.07.01.03).
  • If the patient is transferred to another Provider, setting, level of care, a complete list of current medications, must be communicated (National Patient Safety Goal 8B).
  • Look-alike/sound-alike drugs are identified (NPSG 3, Requirement 3C). I.e., Drug Sample uses tall man lettering.

MEDeRx Software Solutions for Dispensing Sample Prescriptions

One of the many benefits of using MEDeRx’s software is that the software provides immediate compliance with many of the above requirements. For example, inventory, labeling, recall information, external reporting, patient demographics, medication orders, etc., are provided and housed within our software.

If your practice does or is considering dispensing sample prescriptions, choose the right software, choose MEDeRx.

Features of Dispensing Software

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Learn more about physician dispensing software and compare MEDeRx to the other leading brands: Software Specifications

A client recently asked us to provide a MEDeRx-feature-comparison to help them select a physician dispensing system. After compiling the information, we felt that this was a good summary of what sets MEDeRx apart from the all the other dispensing systems: Software Specifications

E-Prescribing from your EMR to MEDeRx’s Dispensing Platform

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E-Prescribing to MEDeRx’s Dispensing Platform

A common question surrounds the issue of whether physicians can e-prescribe to MedeRx’s in-office dispensing platform. In most cases, the answer is a resounding “YES”. However, some minor steps are involved as discussed below.

Physicians can use their EMR system to e-prescribe to their own location for the purposes of getting patient and prescription information into the MEDeRx dispensing software. Since patient/prescription information is sent electronically, the chances of an error is greatly reduced. Not to mention the time saved in transcribing information.

In order to e-prescribe, a gatekeeper company called “SureScripts” controls the electronic exchange of prescription information between prescribers and pharmacies and/or in-office dispensing locations. The MEDeRx dispensing software is certified with SureScripts as a pharmacy software vendor.

For your office to transmit prescription claims from your EMR to the MEDeRx platform, the following steps are required. The first step is to get your practice a NCPDP Id. (If you already have one, you can skip this step.) Registering with for an NCPDP Id takes about one day and a one time cost of $275.00. Step two is registering your practice with SureScripts. SureScripts registration takes about one day and a one time cost of $125. The total time is typically two days and total cost is $125 or $325 depending on whether you already have a NCPDP Id or not. Of course, our team of professionals can assist you with NCPDP and SureScripts registration.

Please contact us to get started today!!

Precautions for physicians when self-prescribing and dispensing medications

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Physician Dispensing


According to Opinion 8.19 of the AMA Code of Medical Ethics, “physicians generally should not treat themselves or members of their immediate families.” The AMA cites the following reasons against the practice of physician self-prescribing:

  • Professional objectivity may be compromised when an immediate family member or the physician is the patient; the physician’s personal feelings may unduly influence his or her professional medical judgment.
  • Physicians may fail to probe sensitive areas when taking the medical history or may fail to perform intimate parts of the physical examination. Similarly, patients may feel uncomfortable disclosing sensitive information or undergoing an intimate examination when the physician is an immediate family member.
  • When treating themselves or immediate family members, physicians may be inclined to treat problems that are beyond their expertise or training.
  • Family members may be reluctant to state their preference for another physician or decline a recommendation for fear of offending the physician. In particular, minor children will generally not feel free to refuse care from their parents. Likewise, physicians may feel obligated to provide care to immediate family members even if they feel uncomfortable providing care.

The AMA also cites certain examples of appropriate physician self-prescribing and prescribing to immediate family members.

This would include emergency settings or isolated settings where there is no other qualified physician available. The AMA sees no issue with a physician providing routine care for short-term, minor problems; however, except in emergencies, Self prescribing is not appropriate for physicians to write prescriptions for controlled substances (I, II, IV) for themselves or immediate family members.


Are there self-prescribing laws physicians should know about?

While the AMA’s guidelines address the ethical issues for physicians, state law must be followed in every instance. Some states have laws that discipline a physician for prescriptions written outside the course of his or her medical practice, which could include self-prescriptions and prescriptions for those that do not have a documented patient-physician relationship. Additionally, the same conduct may also violate pharmacy statutes in those states that prohibit the filling of prescriptions which were not obtained through a physician-patient relationship. Every physician should find out what is allowed in their state and guide their conduct accordingly.

Here is a link that provides a state by state analysis of self prescribing laws. Source:

What are the Federal requirements for physicians when storing or handling scheduled medications?

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Practitioners include physicians, dentists, veterinarians, researchers, hospitals, pharmacies, or other persons registered to do research, to dispense, or to use in teaching or chemical analysis a controlled substance in the course of professional practice.

Minimum security standards for practitioners are set forth in the regulations (Title 21 CFR 1300 to end) and are to be used in evaluating security. They may not necessarily be acceptable for providing effective controls and operating procedures to prevent diversion or theft of controlled substances. For example, a hospital that keeps large quantities of controlled substances on hand may need a safe or vault similar to the requirements for a distributor. The same reasoning also applies to other practitioners.

A practitioner’s overall security controls will be evaluated to determine if they meet the intent of the law and regulations to prevent theft or diversion.

Minimum Standards for Practitioners’ Handling of Controlled Substances

Controlled substances must be stored in a securely locked cabinet of substantial construction. Pharmacies have the option of storing controlled substances as set forth above, or concealing them by dispersal throughout their stock of non-controlled substances.

Even though the Federal regulations do not specifically define locked cabinet construction, the intent of the law is that controlled substances must be adequately safeguarded. Therefore, depending on other security measures, a wooden cabinet may or may not be considered adequate. In an area with a high crime rate, a strong metal cabinet or safe may be required.

Some of the factors considered when evaluating a practitioner’s controlled substances security include:

  1. The number of employees, customers and/or patients who have access to the controlled substances.
  2. The location of the registrant (high or low crime area).
  3. Use of an effective alarm system.
  4. Quantity of controlled substances to be kept on hand.
  5. Prior history of theft or diversion.

Again, an overall evaluation of the practitioner’s security will be made by DEA using the general and minimum security requirements as outlined in this manual to assure that the controlled substances are stored securely.

Other Security Controls for Practitioners

In order to minimize the opportunities for theft or diversion of controlled substances, practitioners have an obligation not only to provide effective physical security, but also to initiate additional procedures to reduce access by unauthorized persons as well as to provide alarm system where necessary.

Employee or Agent

A practitioner must not employ an agent or individual who has had his application for registration with the Drug Enforcement Administration (DEA) denied or revoked at any time, and who, as a result of his employment, will have access to controlled substances.

Loss or Theft

A practitioner shall notify the nearest DEA Field Office of the theft or significant loss of any controlled substance upon discovery of such loss or theft. The practitioner shall promptly complete and submit DEA Form 106 regarding the theft or loss.

Blank prescriptions and DEA Order Forms

A practitioner should develop the practice of keeping blank prescription forms in locations which would preclude patients or casual visitors from stealing the forms for the purpose of falsification. Unused DEA Order Forms should also be kept in a secure location for the same reason.

Additional Security Measures

Although not specifically required by Federal law or regulation, the following additional security measures are recommended to enhance the overall security of non-practitioners as well as practitioners in some situations….Continue

American Medical Association (AMA) Code of Ethics on Physician Dispensing

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The American Medical Association (AMA) Code of Medical Ethics sets forth ethical rules relating to the prescribing and dispensing of drugs. In particular, Opinion 8.06 provides, inter alia, that:

  • (i) physicians should prescribe drugs based solely upon medical consideration, patient need, and reasonable expectation of the drug’s effectiveness,
  • (ii) physicians may dispense drugs within their office practices so long as the dispensing primarily benefits the patient and complies with self-referral guidelines,
  • (iii) physicians must respect the patient’s freedom of choice in selecting who will fill their prescriptions, and
  • (iv) physicians must not discourage patients from requesting a written copy of a prescription.

Although AMA guidelines typically do not have the force of law, some states have incorporated AMA standards into state law. Moreover, these standards of clinical purpose and patient freedom of choice are underlying principles for in-office dispensing in most states, whether explicit or implicit.